Enterprise Webcast Tech Support
Xyvid Pro Technical Support
Xyvid Pro is designed to “just work”No plug-ins, no downloads; 100% in the browser. Our cross-platform offering takes this ease of use to your Apple, Windows, iOS, and Android devices.
At the same time, we understand all the variables in a broadcast originating from your location, being distributed through the Akamai CDN, and arriving at your audience’s device.
Xyvid Pro Technical Support
Xyvid Pro is designed to “just work”No plug-ins, no downloads; 100% in the browser. Our cross-platform offering takes this ease of use to your Apple, Windows, iOS, and Android devices.
At the same time, we understand all the variables in a broadcast originating from your location, being distributed through the Akamai CDN, and arriving at your audience’s device.
The Xyvid Pro Webcast Support Team
Our knowledgeable team of webcast support technicians have seen it all before and are able to walk you through registering or attending a meeting on our platform step-by-step.
We understand that your web broadcast experience and your audience's viewing experience should be seamless to ensure the highest level of engagement during your presentation. We offer direct support by phone, email, and even through the platform to proactively address any issue that may arise.
The Xyvid Pro Webcast Support Team
Our knowledgeable team of webcast support technicians have seen it all before and are able to walk you through registering or attending a meeting on our platform step-by-step.
We understand that your web broadcast experience and your audience's viewing experience should be seamless to ensure the highest level of engagement during your presentation.
We offer direct support by phone, email, and even through the platform to proactively address any issue that may arise.
The Xyvid PRO Webcast Support Team
Our knowledgeable team of webcast support technicians have seen it all before and are able to walk you through registering or attending a meeting on our platform step-by-step.
We understand that your web broadcast experience and your audience's viewing experience should be seamless to ensure the highest level of engagement during your presentation. We offer direct support by phone, email, and even through the platform to proactively address any issue that may arise.
Webcast Support Services
Webcast support is crucial during your live, virtual or hybrid event. Xyvid Pro is backed by a seasoned production and support team that knows all things events. You will never be left in the dark before, during or after your virtual event. Our team ensures your needs are being met on all fronts and that you can walk away from your broadcast knowing it went off without a hitch, leaving your live and virtual audiences truly impressed with what they just witnessnessed. Webcast support is essential to your webcast’s success - choose Xyvid Pro.
Our Webcast Support Tools
Call, email, separate support chat channel, and moreThe highest level of webcast engagement doesn't stop at our Engagement Suite.
You can call 1-877-992-7225, email support@xyvid.com, or write us through the tech support chat found in the Action Center of the web platform.
We have taken the time to create a separate chat channel for your audience’s support requests to keep the Q&A chat cleaner to moderate the real questions to your talent. You can port the platform’s technical support abilities to your internal team or service or ask XYVID to staff your event support for you.
Our Webcast Support Tools
Call, email, separate support chat channel, and moreThe highest level of webcast engagement doesn't stop at our Engagement Suite.
You can call 1-877-992-7225, email support@xyvid.com, or write us through the tech support chat found in the Action Center of the web platform.
We have taken the time to create a separate chat channel for your audience’s support requests to keep the Q&A chat cleaner to moderate the real questions to your talent. You can port the platform’s technical support abilities to your internal team or service or ask XYVID to staff your event support for you.