Enterprise Webcast Tech Support

Xyvid Pro Technical Support

XYVID Pro is designed to “just work”

No plug-ins, no downloads; 100% in the browser. Our cross-platform offering takes this ease of use to your Apple, Windows, iOS, and Android devices.

At the same time, we understand all the variables in a broadcast originating from your location, being distributed through the Akamai CDN, and arriving at your audience’s device.

Xyvid Pro Technical Support

XYVID Pro is designed to “just work”

No plug-ins, no downloads; 100% in the browser. Our cross-platform offering takes this ease of use to your Apple, Windows, iOS, and Android devices.

At the same time, we understand all the variables in a broadcast originating from your location, being distributed through the Akamai CDN, and arriving at your audience’s device.


The Xyvid PRO Webcast Support Team


Our knowledgeable team of webcast support technicians have seen it all before and are able to walk you through registering or attending a meeting on our platform step-by-step.

We understand that your web broadcast experience and your audience's viewing experience should be seamless to ensure the highest level of engagement during your presentation. We offer direct support by phone, email, and even through the platform to proactively address any issue that may arise.


Contact Our Sales Team

webcast tech support team

The Xyvid PRO Webcast Support Team


webcast tech support teamOur knowledgeable team of webcast support technicians have seen it all before and are able to walk you through registering or attending a meeting on our platform step-by-step.

We understand that your web broadcast experience and your audience's viewing experience should be seamless to ensure the highest level of engagement during your presentation.

We offer direct support by phone, email, and even through the platform to proactively address any issue that may arise.


Contact Our Sales Team

The Xyvid PRO Webcast Support Team


Our knowledgeable team of webcast support technicians have seen it all before and are able to walk you through registering or attending a meeting on our platform step-by-step.

We understand that your web broadcast experience and your audience's viewing experience should be seamless to ensure the highest level of engagement during your presentation. We offer direct support by phone, email, and even through the platform to proactively address any issue that may arise.

webcast tech support team


Contact Our Sales Team
 

Our Webcast Support Tools

Call, email, separate support chat channel, and more

The highest level of webcast engagement doesn't stop at our Engagement Suite.

You can call 1-877-992-7225, email support@xyvid.com, or write us through the tech support chat found in the Action Center of the web platform.

We have taken the time to create a separate chat channel for your audience’s support requests to keep the Q&A chat cleaner to moderate the real questions to your talent. You can port the platform’s technical support abilities to your internal team or service or ask XYVID to staff your event support for you.


Contact Our Sales Team

Our Webcast Support Tools

Call, email, separate support chat channel, and more

The highest level of webcast engagement doesn't stop at our Engagement Suite.

You can call 1-877-992-7225, email support@xyvid.com, or write us through the tech support chat found in the Action Center of the web platform.

We have taken the time to create a separate chat channel for your audience’s support requests to keep the Q&A chat cleaner to moderate the real questions to your talent. You can port the platform’s technical support abilities to your internal team or service or ask XYVID to staff your event support for you.


Contact Our Sales Team